Your privacy matters to us. This page explains how egm8 collects, uses, stores, and protects your personal information when you use our platform — clearly and without the legal jargon overload.
All data transmitted between your device and egm8's servers is protected with industry-standard 256-bit SSL/TLS encryption — the same technology used by major Malaysian banks.
egm8 users have the right to access, correct, and request deletion of their personal data at any time. Simply reach out to our support team and we will action your request promptly.
We do not sell, rent, or trade your personal information to any third party for their own marketing purposes. Full stop. Your data is used only to operate and improve the egm8 experience.
We only keep your data for as long as it is necessary to provide our services or as required by applicable law. Outdated or unnecessary data is securely deleted on a regular basis.
Whether you use Touch 'n Go eWallet, Boost, Maybank, CIMB, or Public Bank, all payment data is processed through certified payment gateways and never stored on egm8's own servers.
Not a fan of promotional emails or SMS? You can unsubscribe from egm8 marketing communications at any time via your account settings or by contacting our support team directly.
Plain-language summary: egm8 collects personal data when you register, deposit, play games, or contact support. We use it to run your account, process payments, prevent fraud, and (with your consent) send you promotions. We do not sell your data. You can request access, correction, or deletion at any time by emailing us at [email protected].
egm8 ("we", "us", "our") is an online gaming platform operated under international licensing, offering sports betting, live casino games, slots, and instant games to players in Malaysia and other permitted jurisdictions. For privacy-related matters, egm8 acts as the data controller for personal information collected through the website at https://egm8.lat and any related mobile applications or services.
If you have questions about how egm8 handles your data, you can reach our Data Protection Officer at [email protected]. We aim to respond to all privacy-related enquiries within five (5) business days.
egm8 collects the following categories of personal data, depending on how you interact with our platform:
Information you provide directly:
Information collected automatically:
Information from third parties:
egm8 uses your personal data for the following purposes:
Where applicable data protection law requires a legal basis for processing your personal data, egm8 relies on the following:
egm8 uses cookies and similar technologies (local storage, session tokens, pixel tags) on our website to:
We categorise cookies as strictly necessary (required for the site to function — cannot be disabled), functional (preference saving), and analytics (performance measurement — opt-out available). We do not use cookies to build advertising profiles or target you with third-party ads.
You can manage cookie preferences through your browser settings at any time. Note that disabling strictly necessary cookies may affect your ability to log in or use certain egm8 features.
egm8 does not sell your personal data. We may share it with the following categories of trusted service providers, strictly for the purposes described above:
All third-party service providers engaged by egm8 are contractually obligated to process your data only as instructed, to maintain appropriate security standards, and not to use it for any other purpose.
If egm8 undergoes a corporate restructuring, merger, or acquisition, your data may be transferred to the acquiring entity — but only under terms that maintain the protections described in this Privacy Policy.
egm8 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These include:
While egm8 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights, we will notify affected users promptly in accordance with applicable legal requirements.
egm8 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
When retention periods expire, egm8 securely deletes or anonymises your personal data so it can no longer be linked back to you.
egm8 respects your rights over your personal data. Depending on your jurisdiction, you may be entitled to exercise the following rights at any time:
To exercise any of these rights, contact our Data Protection Officer at [email protected]. We will respond within thirty (30) days. In some cases, we may need to verify your identity before acting on a request. There is no fee for making a request unless it is manifestly unfounded or excessive.
Note for Malaysian users: egm8 is committed to honouring data protection rights consistent with internationally recognised privacy principles. If you have a concern about how we have handled your data, you are encouraged to contact us in the first instance so we can work to resolve it directly.
egm8 is strictly an adults-only platform. You must be at least 21 years of age to register an account and participate in any gaming activity on egm8. We do not knowingly collect personal data from anyone under the age of 21.
As part of our account registration and verification process, all users are required to submit valid proof of identity confirming they meet the minimum age requirement. If egm8 discovers that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.
If you believe a minor has registered on egm8, please notify us immediately at [email protected] so we can investigate and act accordingly. We take this responsibility very seriously.
egm8 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
We encourage you to review this page periodically to stay informed about how egm8 protects your information. Your continued use of the egm8 platform after any changes have been posted constitutes your acceptance of the updated Privacy Policy.
If you do not agree with any material changes to this Privacy Policy, you should stop using egm8 and may request account closure by contacting our support team.
If you have any questions, concerns, or requests regarding this Privacy Policy or egm8's data practices, please get in touch with us:
For further information about your gaming experience, account security, or responsible gaming tools available on egm8, you are also welcome to visit our FAQ page or our Responsible Gaming page.
Now that you know how egm8 protects your data, join thousands of Malaysian players who trust egm8 for sports betting, live casino, and slots — all in MYR, with local payment support.
For adults aged 21 and above only. Please gamble responsibly.